EMAGENIT Refund Policy

Our refund policy for all of our products.

EMAGENIT likes to see our customers happy, so please read below about our refund policy before purchasing from us. We will always strive, however, to make things right.

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Microsoft Excel Training Refund Policy

Attendee Cannot Attend

• A refund will be issued if more than two weeks’ notice is given.
• If under two weeks' or rescheduling, please see next section.

Attendee Must Reschedule Training

•  The following rules apply to both public and online courses:
  • If more than two weeks’ notice is given, EMAGENIT will place you in a new class as a new student.
  • If under two weeks' notice, EMAGENIT will place you in the next available class that is running which can be either public or online.
• There is no charge to reschedule, however, please contact us right away if you do need to reschedule your class as the above rules apply.

EMAGENIT Needs to Reschedule Training

• If circumstances beyond our control or if there were an instructor emergency,  we would notify the attendee and arrange to either have the class moved to the next scheduled time or we would run a special class to accommodate our Attendees schedule at their convenience.

Software and Microsoft Excel Training Manuals

Downloaded Software and Manuals

• EMAGENIT will work to resolve the issue BUT if we cannot, EMAGENIT will issue store credit towards any one of our products including training.